Shipping policy

Shipping Information

At CalmLyra, we strive to deliver your beachwear orders promptly and securely. Please review our shipping policy below for detailed information about delivery times, shipping methods, and other important details.

Shipping Destinations

We currently ship to most countries worldwide. During checkout, please verify that your country is available in our shipping destination list.

Processing Time

All orders are processed within 1-3 business days (excluding weekends and holidays) after payment confirmation. During peak seasons or promotional periods, processing may take slightly longer.

Shipping Methods & Delivery Times

  • Standard Shipping: 7-15 business days
  • Express Shipping: 3-7 business days (additional charges apply)
  • Local Delivery (select countries): 2-5 business days

Delivery times are estimates and may vary depending on your location and customs processing.

Shipping Costs

Shipping fees are calculated based on:

  • Destination country
  • Package weight and dimensions
  • Selected shipping method

Free shipping may be available for orders meeting certain criteria. Check our promotions page for current offers.

Order Tracking

Once your order is shipped, you will receive a confirmation email with tracking information. You can track your package using the provided tracking number on our website or the carrier's website.

Customs & Import Duties

International orders may be subject to customs fees, import duties, or taxes. These charges are the responsibility of the customer and are not included in the product or shipping costs. We recommend checking with your local customs office for more information.

Shipping Restrictions

Some countries may have restrictions on certain types of swimwear. While we make every effort to comply with international shipping regulations, we cannot guarantee that every item can be shipped to every destination.

Damaged or Lost Packages

If your package arrives damaged or is lost in transit, please contact our customer service team within 14 days of the estimated delivery date. We will work with the shipping carrier to resolve the issue.

Address Accuracy

Please ensure your shipping address is complete and accurate. We are not responsible for orders shipped to incorrect addresses provided by the customer. Address changes after order shipment may incur additional fees.

Multiple Shipments

If your order contains items from different collections (e.g., Brazilian Style and Lace Collection), they may be shipped separately to ensure prompt delivery.

For any shipping-related inquiries, please visit our Contact Us page. Our customer service team is happy to assist you.